Our Complaints Performance

All our customers’ needs are taken seriously and if you’re not happy, we’re not happy!

We take each complaint seriously and when something hasn’t quite hit the mark, we aim to quickly deal with things in the smartest way.

We keep track of all complaints to understand when things go wrong so we can fix any issues and you can relax.

Want to see how we’re doing?

By making quality reports out of our complaints data we can see what’s wrong and learn to be better.

You can read our reports here…