Help and Support

Need to ask a question or get some help?
Follow our three easy steps below to help you find what you are looking for.

Worried about paying?

I’m having trouble paying my bills, what can I do?

If you are struggling to keep your meter topped up or are having trouble paying bills the best thing you can do is talk to someone about it. The Citizens Advice Bureau can offer some fantastic help and guidance – you can give them a call on 03454 04 05 06 or you can visit their website here.