Help and Support

Need to ask a question or get some help?
Follow our three easy steps below to help you find what you are looking for.

Topping up

If you have questions about topping up your meter, here's where to look.

FAQS

I think there’s something wrong with my top up key/card?

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Is there a minimum I can top up by?

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Why is my online payment not working?

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I have topped up but my supply still isn’t on?

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How do I top up my smart meter?

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How do I top up my old fashioned meter?

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How do I top up my smart meter manually?

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How do I pay online?

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