Help and Support

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Switching to TOTO

We've made the process of switching your energy supply to TOTO as easy as possible.   

Here's a collection of the most commonly asked questions and answers.

FAQS

How do I switch to TOTO?

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Will I be charged exit fees from my previous supplier?

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Can I change my energy supply if I’m renting?

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Can I get a quote for my new home?

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When should I submit my opening meter reads?

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Will I get a smart meter if I switch to TOTO?

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I already have a smart meter in my property, do I need a TOTO smart meter?

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Do I have to have to have a smart meter?

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I live in a rented property, do I need to ask for my landlord’s permission to install a smart meter?

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Why is my switch being delayed?

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Why would my previous supplier object to me switching?

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